Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you and Crutan LLC, 228 Faulkner St, Liberty Hill, TX 78642, USA ("Crutan", "we", "us"). By accessing crutan.com or using the Crutan application (together, the "Service"), you agree to these Terms, our Acceptable Use Policy and, where you process personal data through the product, our Data Processing Addendum, each incorporated by reference. If you use the Service for an organization, you represent that you are authorized to bind it, and "you" means that organization. If you do not agree, do not use the Service.

2. The Service

Crutan generates personalized landing pages for sales prospects from customer-provided templates and prospect data, hosts those pages, and reports engagement. Plans, allotments, and pricing are described on the pricing page. We may add, change, or remove features over time and will give reasonable notice of material adverse changes to paid features.

3. Accounts & eligibility

• You must be at least 18 and provide accurate registration information.
• You are responsible for your account credentials and all activity under your account.
• Notify us promptly at legal@crutan.com of any unauthorized use.

4. Your responsibilities

• You must have the right and a lawful basis to use the prospect data you import.
• You will comply with the Acceptable Use Policy, including all anti-spam and e-marketing laws (CAN-SPAM, CASL, GDPR/PECR, and equivalents).
• You may not use generated pages for deceptive, infringing, unlawful, or abusive purposes, including impersonation, phishing, or spam.
• You are responsible for your templates, content, and the claims they make, and for honoring opt-outs.
• You may not attempt to access other workspaces' data, reverse-engineer the Service, resell it as a competing product, or circumvent usage metering, rate limits, or security controls.

5. Customer data & privacy

As between the parties, you own the prospect data and content you submit ("Customer Data"). You grant us a worldwide, non-exclusive license to host, process, and display Customer Data solely to provide and improve the Service and as you instruct. We process personal data within Customer Data as your processor under the DPA. Our handling of information for which we are the controller is described in the Privacy Policy.

6. Billing

• Paid plans bill monthly or annually in advance through our payment processor (Stripe).
• Page generation is charged on successful render against your plan allotment or prepaid credits.
• Fees are exclusive of taxes; you are responsible for applicable taxes other than our income taxes.
• Fees are non-refundable except where required by law. You can cancel anytime; access continues through the end of the paid period and does not renew thereafter.
• We may change pricing for a renewal term with at least 30 days' notice before it takes effect.
• We may suspend access for overdue amounts after notice.

7. Free trials & beta features

Trials are free for the stated period and page count and may be changed or ended at any time. Features labeled beta, preview, or experimental are provided "as is," may be changed or withdrawn, and are excluded from any service commitments.

8. Intellectual property

You own your templates, Customer Data, and generated pages. We own the Service and its underlying technology, and all related intellectual property; nothing here transfers it to you. If you send us feedback, you grant us a perpetual, royalty-free license to use it without obligation.

9. Third-party services

The Service integrates with third-party services you choose to connect (e.g. CRMs, calendars, analytics, payment, and AI providers, see Subprocessors). Your use of those services is governed by their terms, and we are not responsible for them. You authorize us to exchange data with them as needed to provide the integrations you enable.

10. AI-generated content

The Service uses AI to research companies from public sources and generate copy. AI output can be inaccurate or incomplete. You are responsible for reviewing generated content before you publish or send it and for ensuring it is accurate, non-deceptive, non-infringing, and lawful. We make no warranty as to the accuracy of AI-generated output.

11. Warranties & disclaimer

We aim for high availability and will provide the Service with reasonable skill and care. Except as expressly stated, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results (including engagement or conversion outcomes) will be achieved.

12. Indemnification

You will defend, indemnify, and hold harmless Crutan and its officers, employees, and agents from any third-party claim, loss, or expense (including reasonable legal fees) arising out of (a) your Customer Data or content, (b) your use of the Service in violation of these Terms, the Acceptable Use Policy, or law, or (c) your outreach campaigns. We will defend and indemnify you against third-party claims that the unmodified Service, as provided by us, infringes that third party's intellectual property rights.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid to us in the twelve months preceding the event giving rise to the claim. These limits do not apply to your payment obligations, your indemnification obligations, or liability that cannot be limited by law.

14. Term, suspension & termination

These Terms apply while you use the Service. You may terminate anytime. We may suspend or terminate access (with notice where practicable) for breach of these Terms or the Acceptable Use Policy, non-payment, or to protect the Service or others; serious violations (e.g. phishing, impersonation of real companies, or illegal content) may result in immediate termination. On termination you may export Customer Data for 30 days, after which we may delete it per the DPA. Sections that by their nature should survive (e.g. 5, 8, 11–13, 15) survive termination.

15. Governing law & disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Before filing a claim, the parties will try in good faith to resolve it informally by contacting legal@crutan.com. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Williamson County, Texas, and each party consents to that jurisdiction and venue and waives any right to a jury trial, to the extent permitted by law.

16. Changes to these Terms

We may update these Terms and will post the new date above. For material changes we will provide reasonable notice (e.g. by email or in-product). Continued use after changes take effect constitutes acceptance.

17. General

These Terms, together with the policies incorporated by reference, are the entire agreement between the parties on this subject. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control (force majeure). Notices to you may be sent to your account email; notices to us go to legal@crutan.com.

18. Contact

Crutan LLC, 228 Faulkner St, Liberty Hill, TX 78642, USA · legal@crutan.com.